BUSINESS ETHICS

BUSINESS ETHICS BY SHAW TEST BANK

Business Ethics by Shaw,Exam and Quizzes

Complete Exam and Quizzes Chapter 1 – 11, A++ Graded With Description!!!
Chapter 1

The Nature of Morality

Chapter 2

Normative Theories of Ethics

Chapter 3

Justice and Economic Distribution

Chapter 4

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The Nature of Capitalism

Chapter 5

Corporations

Chapter 6

Consumers

Chapter 7

The Environment

Chapter 8

The Workplace (1): Basic Issues

Chapter 9

The Workplace (2): Today's Challenges

Chapter 10

Moral Choices Facing Employees

Chapter 11

Job Discrimination

BUSINESS ETHICS BY SHAW TEST BANK

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STR 581 WEEK 6 INDIVIDUAL STRATEGIC PLAN AND PRESENTATION

Strategic Plan and Presentation

Resource: Implementation, Strategic Controls, and Contingency Plans assignment with facilitator feedback

Complete a 2,800- to 3,500-word strategic plan for your organization.

Update your plan to incorporate facilitator feedback from the draft versions submitted in previous weeks. Include the following:

·  Table of contents

·  Executive summary, with a 2-page maximum

·  Company background, organizational mission, vision, and value statements

·  Note. For a start-up, this should focus on the backgrounds and accomplishments of key anticipated management personnel. The goal is to convince the investor that these individuals are trustworthy and successful.

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·  Environmental scan

·  Review of Week Four strategies and a recommendation for the best strategy for your organization

·  Implementation plan: Include objectives, functional tactics, action items, milestones, tasks, resource allocation, and a deadline. In addition, analyze key success factors. Include a budget and forecasted financials, including a break-even chart.

·  Risk management plan, including contingency plans for identified risks

Prepare a 6- to 10-slide Microsoft® PowerPoint® presentation with speaker notes. Your audience will play the board of directors or a venture capital firm. The focus is to sell your recommendations to the board or venture capital firm, and obtain approval for funding your plan.

Format your plan and presentation consistent with APA guidelines.

STR 581 WEEK 6 INDIVIDUAL STRATEGIC PLAN AND PRESENTATION

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STR 581 WEEK 5 IMPLEMENTATION PLAN

Introduction

Implementation plan is a very imperative stage for Verizon wireless company because it is the stage where the company puts all plans into reality. It is indeed simple to make plans but hard to implement them that is why they say that this stage requires a lot of team work and collaboration in order to ensure that they implementation plan pushes through successfully (Atanga, 2013). This paper will discuss some of the ways of ensuring that the plan goes through including its budget as well the contingency plan underway so as to ensure cushion of risks that are to occur in the process.

Objectives Functional tactics Action items Milestones and a deadline Tasks and task ownership Resource allocation

In every project, there must a leader who will ensure that all the activities needed to be undertaken in the project go smoothly. The objective of the company matters a lot in such a situation because if it is not the objective of the company then the project would not be able to push through. The company should therefore ensure that in everything they do, they ensure that it is in line with the objectives of the company which in return will be in line with the mission and vision of the company hence the reason for existence of the company. Implementation plan means that the activities planned will be put in to practice hence the company should ensure that the activities being undertaken protect the image of the company at whatever cost. This means that the tactics they intent to use should not only be legal but also acceptable by the industry in which they are operating in (Jiang, 2009).

Allocation of resources the right way is advisable because there could be wastage of resources which are very important in Verizon wireless company. It is vital for the company to ensure that they have trusted employees who will not embezzle resources to their own benefit instead of the tasks assigned to them. The tasks and resources should be in par in terms of ensuring that the resources allocated to the project are enough to complete the whole task as per the plans. In case there is need for more resources, there should be a justification as to why they are needed as well as the justification as to why the allocated resources are not enough to complete the task as planned earlier. By so doing, the company will be able to save on cost of wasting resources anyhow as expensive as they are for the company. The company will also be able to taking caution of any employees who cannot be trusted in their work in terms of wasting resources.

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All the items needed for the project should be ready for usage whenever needed so as to ensure that the project does not delay due to lack of resources that need to be brought to the company or the project site on the completion of one phase of the project (Maertens, 2010). In every project, time and resources are very essential. They say time wasted cannot be recovered and that time is money. Therefore, when the resources are being delayed Verizon Wireless Company losses a lot in terms of time wasted. It is therefore important for the company to ensure that they have everything as planned before the start of the project in order to avoid any inconveniences.

Any required organizational change management strategies that would enhance successful implementation

Verizon Wireless Company needs to ensure that they implement management changes in favor of the plans that are awaiting implementation. It is important for the company to ensure that they involve all the employees as well as ensuring that they prepare them for the changes hence ensuring that there is no resistance of change from the employees. The kind of leadership in the company will determine the kind of relationship that the management has with its employees and other staff members who are very important for any implementation process to be successful in Verizon wireless company. Change is not acceptable by many because it means that they will have to change what they do on daily basis to something new when the implementation pushes through. Therefore, it is important for the company to ensure that they prepare the employees psychologically in order to avoid resistance from them (Atanga, 2013). Verizon wireless company should also ensure that they maintain a good relationship with all employees and staff of the company hence making it easy for them to embrace change at any given time because they know anything that is good for the company is good for them too. Horizontal type of communication should be practiced by the company hence ensuring that there is free flow of communication from the managers direct to the employees without passing the message to third parties who might distort the information in their favor. Employees will also have a say on matter at hand which is important for the company in terms of brainstorming idea

STR 581 WEEK 5 IMPLEMENTATION PLAN

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STR 581 WEEK 4 STRATEGIC GROWTH AND EVALUATION

STR 581 Week 4 Strategic Growth and Evaluation,

Introduction

Growth is a core objective of many organizations because it leads to increase in sales as well as revenue. However, most companies do not know the right tactics and strategies to follow in order to ensure that they grow successfully. It is also vital for companies to determine the right kind of growth that the company needs in order to meet its objectives. Therefore, involving stakeholders in that discussion in order to make the right decision is very imperative (Marquis, 2010). This paper will discuss the best alternatives of growth using Verizon as an example.

Value discipline

Value discipline has three forms in which different companies use to define its core objectives. Operational excellence is one of the value disciplines where by the company does not really care much about the product they are offering but the services they are offering in addition to the products. This means that the company has to ensure that all the services they offer are superior to any other company in the market. By so doing, they will be able to attract customers due to the after service they offer the market (Saks, 2009). The company offers customers with products of low prices so as to ensure that they can afford them. They also ensure that the customers do not hassle a lot when getting their products. Therefore, they ensure that the products are in strategic locations that can be accessed easily by all middle-level customers.

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Product leadership is another form of value discipline. In this strategy, the company chooses to ensure that they offer their customers the best product in the market. Therefore, they tend to ensure that they convince their customers that their products are superior to others. Of course it is all in the mind, so te major task that the company has is to convince as many customers to try out their products in order to make the judgments afterwards after which chances are that they will like the product hence be loyal to the company (Spinelli, 2009). This strategy is not simple because rival companies will not just be seated to watch their customers being taken from them. Therefore, they should ensure that this tactic is discrete because the rival customers ought to take more drastic measures in order to ensure that they retain their customers.

Customer intimacy is the last value discipline where by the company chooses to build a good relationship with its customers in order to make sure that they are loyal to the company. These companies ensure that they remember for instance the names of their customers as well as their favorite products. The company will then ensure that they avail the product in order to ensure that they satisfy the needs of that particular customer. The company does this for many customers hence ensuring that they remain loyal to the company. Remembering their important dates is also part of their strategy where they wish their customers a happy birthday, happy wedding anniversary and so forth. The company and the customer build a stronger bond not just that of a customer-seller relationship (Taylor, 2009).Verizon, wireless company choses to use the operational excellence type of value discipline in order to ensure that they offer the best to their customers.

Generic strategy

There are three types of generic strategy used by companies. They include low cost, market niche and differentiated. Below is how the three are distinguished. Low cost is where the company ensures that their products are sold at the lowest cost possible as compared to the same products offered by their rival companies. This is a strategy taken by new companies in the market in order to attract customers who purchase a product due to the prices. However, this strategy is very dangerous especially if the rival companies are the giants of the market. This is because these companies have been in the market for quite some time henc

STR 581 WEEK 4 STRATEGIC GROWTH AND EVALUATION

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STR 581 WEEK 4 CAPSTONE FINAL EXAM PART 2

STR 581 week 4 capstone final exam part 2
1
Which of the following financial statements is concerned with the company at a point in time?
•
income statement
•
statement of cash flows
•
retained earnings statement
•
balance sheet
2
A cost which remains constant per unit at various levels of activity is a:
•
fixed cost
•
mixed cost
•
variable cost
•
manufacturing cost
3
M&M Proposition 1: Dynamo Corp. produces annual cash flows of $150 and is expected to exist forever. The company is currently financed with 75 percent equity and 25 percent debt. Your analysis tells you that the appropriate discount rates are 10 percent for the cash flows, and 7 percent for the debt. You currently own 10 percent of the stock.

If Dynamo wishes to change its capital structure from 75 percent equity to 60 percent equity and use the debt proceeds to pay a special dividend to shareholders, how much debt should they use?

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•
$600
•
$375
•
$225
•
$321
4
Serox stock was selling for $20 two years ago. The stock sold for $25 one year ago, and it is currently selling for $28. Serox pays a $1.10 dividend per year. What was the rate of return for owning Serox in the most recent year? (Round to the nearest percent.)

•
32%
•
16%
•
12%
•
40%
5
The process of evaluating financial data that change under alternative courses of action is called:
•
contribution margin analysis
•
cost-benefit analysis
•
double entry analysis
•
incremental analysis
6
What decision criteria should managers use in selecting projects when there is not enough capital to invest in all available positive NPV projects?

•
the discounted payback
•
the profitability index
•
the internal rate of return
•
the modified internal rate of return
7
The convention of consistency refers to consistent use of accounting principles:
•
among firms
•
within industries
•
throughout the accounting period
•
among accounting periods
8
External financing needed: Jockey Company has total assets worth $4,417,665. At year-end it will have net income of $2,771,342 and pay out 60 percent as dividends. If the firm wants no external financing, what is the growth rate it can support?

STR 581 WEEK 4 CAPSTONE FINAL EXAM PART 2

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STR 581 WEEK 3 EXTERNAL AND ENVIRONMENTAL ANALYSIS

STR 581 Week 3 External and Environmental Analysis,

Introduction

The organization considered in the present situation is Verizon Wireless. An environmental scan of this organization is to be carried out. Regarding the environmental scan, there are certain points which are to be taken into consideration. The most important environmental factor, in the industry shall be considered. Most important internal strength and weakness of the organization shall also be considered. Competitive position and possibility of organization and its organizational structure shall be included in the present paper.

Most Important External Environment Factor

Here, most important external environment factor of Verizon Wireless is to be taken. For Verizon Wireless, most important external environment factor in industry is the factor of competition. The organization does face a lot of competition from other organizations. Verizon Wireless is the second US telecom service provider after AT & T. The top competitors of this organization are AT & T, T-Mobile US and Sprint Corporation. These organizations have an important place in the market (Jones, 2012). Regarding these organizations, Verizon Wireless has to ensure that it provides high quality services to customers at a reasonable price so that customers are attracted towards the organizational products.

In the remote environment, the most important external environmental factor is the customers of organization. In the course of this environmental factor, the organization needs to work towards meeting the requirements of customers. The organization should provide such products to the customers which meet their requirements. In case of mobile services, the customers should be provided services in such a manner that, they do not have any kind of communication problems. Their mobile phones should receive appropriate signals without much issue. The satisfaction of customers is the most important area of concern for the organization. Without satisfaction of customers, the organization is not likely to generate appropriate revenues and profits.

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In case of external operating environment, most important factor is government regulations. In case of supply of 4G or 5G services, Verizon Wireless has to obtain approval from government. Without approval from government, Verizon Wireless is going to get into some kinds of issues. The organization will not be able to provide such services to the customers without approval of government.

Internal Strength of Verizon Wireless

Most important internal strength of this organization is its name brand recognition. This organization has a strong name in front of the customers. Regarding the name of the organization, the customers know that this organization will always provide quality services to them (Resource Center, n.d.). Regarding its services, the customers are always satisfied therefore; there is an increase in number of customers of organization with the passage of time. In the second quarter of 2014, the organization had a total of 90 million subscribers. The organization has been providing 4G services to customers and radio frequency of 4G service provided by it is at the level of 1700 / 2100 MHz.

Internal Weakness of Verizon Wireless

The most important internal weakness of Verizon Wireless is that this organization is not an international organization. The organization has its operations in 2330 locations in the United States of America but it does not have its locations outside the United States of America. This internal weakness of organization is regarding the inability of its management to expand organizational business to other parts of the world. With expansion of organizational business to other parts of the world, the organization is likely to ensure that it generates larger revenue and has a better competitive position in the market. The management has to take decisions and adopt a method of partnership or merger with any other major organizations in the world to expand its business at a point of time.

STR 581 WEEK 3 EXTERNAL AND ENVIRONMENTAL ANALYSIS

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STR 581 WEEK 2 RESEARCH PROPOSAL

STR 581 Week 2 Research proposal,

Research Approval

Approval of the organization's vision, statement of purpose, and qualities explanations is a continuous methodology. At least, yearly surveys ought to be fulfilled to guarantee the precisely reflect the heading laid out in our organization's present strategic plan. Our mission statement ought to give a general depiction of our basic explanation behind being and the utilitarian part that our organization plays in our focused surroundings (Mintzberg, Lampel, Quinn, &Goshal, 2003). All will be investigated to ensure that they precisely reflect our current status, skills, and future heading too. A center gathering speaking to a cross segment of representatives will be gathered to survey these announcements, with last approbation for changes originating from the official board.

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External Environmental Analysis

By leading an external analysis, my objective is to recognize the basic dangers and opportunities in my organization's specific aggressive environment. To a firm looking for favorable element, a natural risk is any individual, gathering, or association outside the organization that tries to diminish the level of that company's execution. Dangers can expand an association's expenses, diminish the eagerness of a company's clients to pay, or in different ways lessen a company's execution (Pearce & Robinson, 2011). A lot of gathered takes a shot at systems for and methodologies to leading an external analysis has advanced throughout the last a few years. Hence, I will inspect how rivalry in this environment is liable to develop and what suggestions that advancement may have for present and future dangers and opportunities I am prone to face. To perform this, I will assemble the majority of the focused insights about the most critical outside variables, to incorporate monetary, social, social, demographic, ecological, political, legislative, legitimate, administrative, and innovative. Onesexternal analysis will incorporate an audit of industry and contenders' information, sites, and printed writing, to include:

1. Financial explanations and documentation
2. Visions, mission, and qualities explanations
3. Technological headways
4. Emerging and blurring patterns

STR 581 WEEK 2 RESEARCH PROPOSAL

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STR 581 WEEK 2 ORGANIZATIONS INNOVATION STRATEGY

STR 581 Week 2 Organization’s Innovation Strategy,

“Verizon Wireless is an innovative wireless communications company that connects people and businesses with the most advanced wireless technology and service available” (verizonwireless.com). Verizon wireless is owned by Verizon communications and is headquartered in Basking Ridge, NJ. Verizon wireless is the nation’s largest wireless company. Verizon currently serves about 123.4 million customers and have more than 1,700 retail locations nationwide. They were the first wireless company to bring 3G wireless broadband network to the States. The nation’s largest and most reliable 4G LTE network is operated by Verizon wireless.

With the 4G LTE, customers can access fast internet and stream media faster than before. Now, Verizon has expanded to a new technology called XLTE. This new technology offers doubling speed and capacity over 4G LTE and still using the same Advance Wireless Services (AWS) spectrum.  Now customers who live in the most congested areas for wireless and data traffic can access internet, download videos and send multimedia messages without experiencing delay or reduced speed, even during times of peak usage. In this paper, we will discuss how this innovative service from Verizon will keep them in the competitive advantage in the wireless industry.

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Strategy of innovation

Verizon’s creation of XLTE is part of its corporate innovation strategy. “Corporate innovation strategies include product innovation, process innovation, marketing innovation and management innovation; such as creating new products, new services, new production methods (production/technology innovation), new markets, new supply sources and new organization approaches, and so on” (Johannessen, Olsen & Lumpkin, 2001). Verizon’s XLTE is a

technology innovation that provides a new service that surpasses the current 4G LTE technology, which was the fastest data service available.

As stated, Verizon has the largest, fastest

STR 581 WEEK 2 ORGANIZATIONS INNOVATION STRATEGY

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STR 581 WEEK 2 CAPSTONE EXAM

STR 581 WEEK 2 CAPSTONE EXAM
1. Which of the following financial statements is concerned with the company at a point in time?

2. A cost which remains constant per unit at various levels of activity is a:

3. M&M Proposition 1: Dynamo Corp. produces annual cash flows of $150 and is expected to exist forever. The company is currently financed with 75 percent equity and 25 percent debt. Your analysis tells you that the appropriate discount rates are 10 percent for the cash flows, and 7 percent for the debt. You currently own 10 percent of the stock.

If Dynamo wishes to change its capital structure from 75 percent equity to 60 percent equity and use the debt proceeds to pay a special dividend to shareholders, how much debt should they use?

4. Serox stock was selling for $20 two years ago. The stock sold for $25 one year ago, and it is currently selling for $28. Serox pays a $1.10 dividend per year. What was the rate of return for owning Serox in the most recent year? (Round to the nearest percent.)

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5. The process of evaluating financial data that change under alternative courses of action is called:

6. What decision criteria should managers use in selecting projects when there is not enough capital to invest in all available positive NPV projects?

7. The convention of consistency refers to consistent use of accounting principles:

8. External financing needed: Jockey Company has total assets worth $4,417,665. At year-end it will have net income of $2,771,342 and pay out 60 percent as dividends. If the firm wants no external financing, what is the growth rate it can support?

9. Which of the following is considered a hybrid organizational form?

10. An activity that has a direct cause-effect relationship with the resources consumed is a(n):

11. Next year Jenkins Traders will pay a dividend of $3.00. It expects to increase its dividend by $0.25 in each of the following three years. If their required rate of return if 14 percent, what is the present value of their dividends over the next four years?

12. TuleTime Comics is considering a new show that will generate annual cash flows of $100,000 into the infinite future. If the initial outlay for such a production is $1,500,000 and the appropriate discount rate is 6 percent for the cash flows, then what is the profitability index for the project?

13. Your firm has an equity multiplier of 2.47. What is the debt-to-equity ratio?

STR 581 WEEK 2 CAPSTONE EXAM

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STR 581 WEEK 1 ETHICS REFLECTION PAPER

STR 581 Week 1 Ethics Reflection Paper,

Ethics Reflection Paper

For an organization maintain stability and growth, it must consider the role of ethics and social responsibility as inherent components of strategic plan. Ethical and social responsibility criteria are important to the strategic planning process when making profit decisions before and after he enables the organization to attain the greatest possible benefits.Ethical responsibility is an obligation of every professional and is salient in every aspect of how an organization operates.  Ethics ensures an organization can effectively achieve its mission, goals, and objectives which gives direction and framework.  Ethics ensure guidelines are created which bind the organization into one common thread, therefore avoiding deviation from the desired strategic path.  Ethics ensure that strategic plan is prepared in the best interest of all the organizations stakeholders.Social responsibility is the other major component to the strategic planning process and it correlates with organizations profitability.An organization that makes it a point include social responsibility as one of their criteria, ensure that they are contributing to the improvement and well-being of all society involved.

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When looking at the ethical and social responsibility there are certain issues that must be addressed. First there are the stakeholders, it is imperative for management to ensure strategic decisions are reached once taking into account possible impact to stakeholders. Social responsibility is identified as corporate social responsibility (CSR) within most organizations and refers to “a business practice that involves participating in initiatives that benefit society. As consumers' awareness about global social issues continues to grow, so does the importance these customers place on CSR when choosing where to shop” (Fallon, 2014, para. 2).The stakeholderscan be identified as customers, suppliers, government, competitors, and l..................

STR 581 WEEK 1 ETHICS REFLECTION PAPER

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STR 581 FINAL EXAM PART 3

1. A firm must know where to position its product based on price and

2. What type of strategy consists of geographical pricing, price discounts and allowances, promotional pricing, and differentiated pricing?

3. The marketing manager needs to know the cost of the research project before approving it. During which stage of the marketing research process would such a consideration most likely take place?

4. A valuable result of task environment analysis with respect to geographic, demographic, psychographic and buyer-behavior factors is called

5. New-to-the-world products are ________.

6. These social responsibilities are those that are voluntarily assumed by a business or organization. They include public relations activities, good citizenship, and full corporate social responsibility.

7. When diversification involves additions of a business related to the firm in terms of technology, markets or products, it involves

8. Which component of a marketing audit includes major developments in income, prices, savings, and credit that affect the company?

9. The ability to meet humanity’s needs without harming future generations is now a top priority in most corporate agenda

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10. BMW’s “The ultimate driving machine,” American Express’ “Don’t leave home without it,” New York Times’ “All the news that’s fit to print,” and AT&T’s “Reach out and touch someone” are all examples of ________.

11. A company can learn a great deal by analyzing the degrees of brand loyalty. For example, ________ can show the firm which brands are most competitive with its own.

12. The strategic factor that involves the beliefs, values, attitudes, opinions, and lifestyles of persons in the firm’s external environment, as developed from cultural, ecological, demographic, religious, educational, and ethnic conditioning.

13. A set of ideas on organizational control based on the belief that the separation of the ownership from management creates the potential for the wishes of owners to be ignored refers to

14. This is designed to check systematically and continuously whether the premises on which the strategy is based are still valid

15. When performing this analysis, it is good for strategic planners to consider similarities between the benefits the customers derive from the products and services that other firms offer.

16. This is a historically popular technique through which managers create a quick overview of a company’s strategic situation—it is based on achieving a sound fit between internal resources and the external situation.

17. A company that attempts to lead its industry in price and convenience by pursuing a focus on lean and efficient operations is pursuing what strategy?

18. Leaders galvanize commitment to embrace change through clarifying strategic intent, building an organization, and

19. Prestige LLC, a small company that manufactures specialty cereals and energy bars, wants to launch a “green marketing” program in response to heightened consumer awareness about environmental issues. What should the company do to maximize the program’s chances of being successful?

20. This is an important structural decision and resultant separate activities need to be coordinated and integrated back together as a whole so the business functions effectively.

STR 581 FINAL EXAM PART 3

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STR 581 FINAL EXAM PART 1

1. The concept that some leadership attributes will work in some situations but not in others can be described by the

2. Sam Meyers manages a telemarketing call center. He has 20 employees working for him who are displeased with the way he yells and threatens to terminate them for what they see as small issues. Which kind of power is Sam using to get the job done?

3. Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled?

4. In performing a SWOT analysis, which of the following would be considered as a threat?

5. During the implementation of a project, which of the following should be the primary focus of a consulting firm?

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6.Which of the following is considered a major process flow structure?

7. Some studies indicate the best approach for transformational change may have the chief executive officer create an atmosphere for change

8. Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle?

9. What can affirmative action assist organizations in achieving that diversity initiatives cannot?

10. According to the job characteristics model, autonomy is defined as the degree to which a job generates direct and clear information about performance

11. Active listening requires:

12. An example of control criteria that can be used in any situation is ________.

STR 581 FINAL EXAM PART 1